What attracted you to work at Roehampton Club?
The Club’s reputation (both in terms of facilities and leadership/management style). Being a member of CMAE (Club Management Association of Europe), we see numerous private members’ clubs, and having worked for a prestigious club in the West End I wanted to make sure that my next move would be at an equivalent or superior level for my professional development and career. Hence, I had no doubt when the opportunity arose that Roehampton Club and its management team led by Marc was the right place for me to join. Being passionate about my job and the field I am in, as well a highly self-critical person on how I operate in order to deliver to the best of my capabilities, I wanted to join a club where my skills and passion for the job were best put in action and actively contributed to the Club’s accomplishments.
What do you enjoy most about your role?
Members’ satisfaction and pride of belonging. I remember when I first joined the world of private members’ clubs, I was most fascinated by the ‘home away from home’ feeling members had. The idea of being an active part and contributing to this feeling was definitely attractive. Of course, my role comes with lots of responsibilities, and I cannot deny the excitement I have when being challenged with new projects, particularly when it involves improvements to the Club facilities and/or offering.
What are you looking to improve?
The Club is currently undergoing a major kitchen refurbishment, and in the near future the Members Bar and meeting rooms area will be refurbished too, giving the Club a great opportunity to improve the overall social aspect and Food and Beverage experience to our Members. I am looking forward to the completion of both projects as the team and I are working hard to make sure that our Members enjoy their time when using the Club facilities and the planned improvements will certainly enhance this.
Who do you find the most challenging – Members or Staff Members?!
As mentioned earlier, I am very passionate about my job and the challenges which come with it, therefore I would not be able to say that one is more challenging than the other. At times both can be challenging indeed, as I always strive for high standards and expect the same from my team, but this is the beauty of the job because I personally think that without challenges there is no real improvement both personally and professionally.
What do you see being your next role?
My aim is to be appointed CEO of a respected and well-known club, hence my current focus is to keep improving my skills, attending relevant courses and working hard toward my goals. I would like to think that my abilities and industry knowledge contribute to the success of the company I work for. Thus, I am eager to see what the future holds for me and in the meantime, I make sure that I do my best to deliver a premium service, lead, and mentor a team with the same thirst for success.
What do you do to relax away from the Club … favourite sports / other activities?
I like to stay active, working out, going for long walks in nature, exploring new places. I used to do ballet and various dance styles when I was younger, and my love for dancing has never decreased; prior to the pandemic, I started to practice new moves such as salsa and I am still trying to learn how to dance it properly.
